To access your account by phone 24 hours a day, seven days a week, call the Retirement Readiness Service Center at (800) 584-6001 and press 1 for the automated voice response system. You will need your Social Security Number and PIN to utilize this system. If you don’t have your PIN, press 0.
In this regard, why can’t I log into my VOYA account?
General Access Problems
Be sure you are using the new User ID that was sent to you via e-mail following sign up. Make sure your Password is being entered correctly. It is important to note that your Password is case-sensitive. If you’ve forgotten your password, click on Forgot Password on the Log In screen.
Additionally, is there a VOYA app?
App works with iPhones running iOS 8 or iOS 9. App works with Android phones running KitKat 4.4 – 4.4.
Can I withdraw money from my VOYA account?
If you are age 59½ or older, you may withdraw* from your account balance for any reason. Age 59½ Withdrawals can be taken as often as twice a year. To initiate an Age 59½ Withdrawal, call the Yum! Brands Savings Center.
The loan feature lets you borrow from your account balance and pay back the loan, plus interest, through automatic payroll deductions. Your account balance is then reduced by the amount of your loan.
For wrap programs,
|0.10% – 1.00%
A hardship distribution is a withdrawal from a participant’s elective deferral account made because of an immediate and heavy financial need, and limited to the amount necessary to satisfy that financial need. The money is taxed to the participant and is not paid back to the borrower’s account.
To access your account online for the first time, log on to www.VoyaRetirementPlans.com. You will need your Social Security Number and Personal Identification Number (PIN). Your default PIN is initially set as the four-digit month and year of your birth (mmyy).
You will receive a Voya Verification Code (also known as a “One-Time Passcode”) via text or email when you reset your online password or request access to your account from a new device. For security purposes, the Voya Verification Code must be entered at the online prompt before online access is granted.
You can either pay online at Voya Financial Life Insurance’s website, or you can use Prism’s mobile app to pay all your bills.
Voya Retirement Insurance and Annuity Company provides insurance products and financial services. The Company offers annuities and individual retirement plans, Health savings and spending accounts, general investment, and other financial services.