How do I contact PayU?

To access PayU Assist, follow these simple steps:

1. Go to help.payu.in.
2. Log in with your account for personalized answers or click on “I don’t have a business account on PayU” for general queries.
3. Don’t find satisfying answers, “Raise a ticket”

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Consequently, how do I get a refund from PayU?

Click on ‘Transactions’ tab. Please select ‘Filter’ according to Transaction ID, Type, Date, Status & Source (as per requirement) Select the transaction you want to refund. On the next page, click on ‘Refund’ button Select ‘Full Refund’/’Partial Refund’ as per your requirement Done, refund will be initiated.

One may also ask, how do I track my PayU payment?

Step 1: Go to “Gateway of Tally” and click on the “PayU Setup” tab in the “Utilities” section. Step 2: In the “PayU Setup” box, click on the “Settlement Report” in the “Settlement” tab. Step 3: Select the invoice for which you wish to see the payment status and press ENTER.

Is PayU an Indian?

PayU is one of India’s leading Payment Gateways

In India, PayU serves more than 4,50,000+ merchants with over 100+ payment methods and is the preferred payment partner for e-commerce merchants, including all leading e-commerce companies and a majority of airline businesses.

7 Related Question About Payu Payments Private Limited Customer Care Number

Can a pending transaction be refunded?

In most cases, you’ll need to ask the merchant if they can cancel the pending transaction for you. … If you got charged twice or have another issue with the purchase amount, the merchant should fix the transaction or refund you so that the right amount posts to your bank account.

Does PayU refund money?

You need not worry. Your amount will be refunded back to your source account within 48 hours. Refunds take upto 3-5 business days from the date of refund to reflect in your bank account (Excluding Saturdays, Sundays and Bank Holidays).

Can a merchant reverse a refund?

PROTECTING MERCHANT REVENUE

In cases of fraud, the merchant has no choice to reverse or refund the money to the cardholder or face a chargeback. Bad actors know this and will often abuse the dispute process to receive a product or service and then get the money back as well.

Why do refunds take time?

Due to some reason, like delivery of good not being made or quality of services being poor, the customer requests a refund from the business. … Given the number of parties involved and the variance in their processes to handle refunds, it takes 5-10 days for them to be credited back to the customer account.

Is PayU secure?

At PayU, we adhere to all security standards and practices prescribed by Payments Card Industry, India. All PayU servers are PCI-DSS compliant and hence it is safe to save the card information with us.

Is PayU a good company?

PayU is a great place to work for . There are many things to learn as system is still getting automated. Senior management is great and very supportive . Everyone is very much helpful .

How do I file a consumer complaint online?

Alternatively, you can also register a consumer complaint online through the following steps.

1. Website. The government runs a portal called the Consumer Online Resource and Empowerment Centre (core.nic.in). …
2. Registration. To lodge a complaint, the consumer has to first register on the site. …
3. Process. …
4. Status. …
5. Points to note.