What services does my aged care offer?

My Aged Care will offer:

  • prompt, reliable and confidential services.
  • polite, helpful and knowledgeable staff.
  • clear information, available in other languages if you speak another language.
  • support to access information if you have hearing difficulties or a vision impairment.
  • help to find government funded aged care services.

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Additionally, how do I access my aged care portal?

Access to the My Aged Care Client Portal – you can request access by contacting My Aged Care on 1800 200 422. If you applied for an assessment online and provided your email address, your access to the My Aged Care Client Portal will be available automatically.

Subsequently, what is the My Aged Care Portal? You can view your My Aged Care client record, view and update personal and representative details, and see your interactions with My Aged Care, including assessment outcomes, support plans and service information. … The client portal is the key tool for you and your representatives to view your aged care services.

Besides, how do I choose an aged care provider?

The Find a provider tool can help you do this. Enter your location, select the package level you’re approved for, and view local providers in your area. For help to find providers, talk to your assessor or call My Aged Care on 1800 200 422.

Can I get a carer for free?

You may be eligible for free care and support at home for up to 6 weeks after a stay in hospital, or to prevent you going into hospital. … Or it might be home help from a paid carer for tasks like cleaning, getting washed and dressed, and using the toilet.

What are the three types of care?

By understanding the different types of care available, you’ll find it easier to work out a care plan that suits you.

  • Home care. …
  • Live-in care. …
  • Overnight care. …
  • Dementia care. …
  • Alzheimer’s care. …
  • Respite care. …
  • Parkinson’s care. …
  • Convalescence care.

What is a my age care number?

You can call the My Aged Care contact centre on 1800 200 422 (Freecall*). We are open: Monday to Friday: 8am to 8pm. Saturdays: 10am to 2pm.

Who is the biggest aged care provider in Australia?

10 Biggest Aged Care Providers in Australia

  • #1 Allity Aged Care. …
  • #2 Arcare Aged Care. …
  • #3 BlueCross. …
  • #4 Bupa. …
  • #5 JAPARA. …
  • #6 McKenzie Aged Care Group. …
  • #7 Regis Healthcare. …
  • #8 Uniting Care.

How do I set up aged care?

Set up access to My Aged Care

  1. Get access to the My Aged Care portals.
  2. Authenticate your login.
  3. Set up access for other staff.
  4. Use the My Aged Care portals.
  5. Get help to access the My Aged Care portals.

How do I change my aged care provider?

How do I change providers? Call My Aged Care on 1800 200 422 to re-activate your referral code. You need this referral code to give to your new provider before you can start receiving their services.

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